workflow optimization made easy
SmartBilling system allows telecom companies to stay ahead of competition. Telecom companies using SmartBilling can grow revenue faster, save operational time, reduce the costs while growing, compare products margins in real time and adjust pricing and promotions faster, increase customer satisfaction while reducing churn, making better and more informed business decisions, avoid revenue leakage and improve productivity
Online OnBoarding & Demo
Cash Flow is the bloodstream of any company. How SmartBilling integrates the payment processing within the Billing platform allows Telecom companies to have better control of the money and enhanced cash flow position. Your company can be in a healthier cash flow position with SmartBilling. Our platform enables payments to be scheduled when your customers, either residential or commercial want. It allows your contractual conditions to be as flexible as you need be. You can retain better your customers and continue to crossell more products. The payment aging information reconciles payments versus billed amounts allowing your team to have full control of your cash position including your Accounts Receivable and Accounts Payable.
SmartBilling catalogue provides the unique benefit to a telecom company that oin one can provide which is that it has the structure that allows a product that does not exisit today to be a reality tomorrow. Software catalogue platforms are rigid, but SmartBilling´s arquitecture has been created over the flexibility pillar. If you dream of a product or service, you can see it within SmartBilling´s Catalogue. This flexibility will allow your company to be the fastest to go to market. Competition needs time to react, and that is your advantage. With SmartBilling you can stay ahead of the curve perpetually, provided you continue to innovate like us.
Improved customer satisfaction ratings with SmartBilling´s CRM and Operations software is what SmartBilling client have. With the option to integrate an external tool or using SmartBilling client relationship tools, companies using our CRM functionalities can make customers happier by providing faster quote and order turnaround, (from quote to order to billing). Also sales teams work better and saving time with provisioning orders thanks to its integrated system that connects directly with customers.
SmartBilling clients are happier than others without a customer portal access because they can pay invoices on the spot or download the transactions. Client satisfaction and retention is key to a healthy business. With SmartBilling you can achieve the client satisfaction you always wanted.
Customers love to buy, and they hate to be sold. SmartBilling allows you to be transparent and understand them better. By creating the right interaction tool, you keep the power who the one who has it. As customers feel better in SmartBilling customer portal, you have the chance to add more value to them by offering new products and services therefore increasing your revenues.
SmartBilling ticketing system keeps transparent the operational information with clients’ support needs. By communicating directly with clients through the portal and by email, customer could be informed up to the minute of what is the status of any support ticket opened. Peace of mind is worthless and in SmartBilling we know it so we put our priority in your priority.
Sales Management System
Back Office/Accounting Reporting
A famous tyre company spot on with its add-quote “Power is nothing without control”, at SmartBilling we provide you with the elements that control your power and future reach. Envision to know where you are at each moment without losing track of where you are going. SmartBilling allows you to sleep well. It gives you the back office & reporting control tools while helping you to implement your strategy.