SIMPLIFY YOUR BUSINESS WITH THE FLEXIBILITY YOU NEED
THE AFFORDABLE CLOUD-BASED (SaaS) BILLING SOLUTION FOR:
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Smartbilling´s state of the art and flexible system helps companies to invoice the right amounts on usage services, complex subscriptions, products, bundle products, one-time charges, recurrent services, discount applications, integrated payment systems, customer portal, etc. No more revenue leakage, better billing relationship with clients, more clarity, more savings to customers, reduced churn and better commercial agreements.
SmartBilling’s process and integrates all payments types, bank (ACH, EFT; Direct Debits, Card -debit, credit) thanks to its payment gateway and banking integrations, consolidating payment tracking with billing balances cannot be easier. The perfect tool to manage aging and aging information with customers.
Online Onboarding & Demo
We have eliminated the complexity so Telecom companies can follow an easy wizard and start invoicing complex product catalogues and services that incorporates subscriptions, all type of charges and usage rates, bundles, discounts, etc
Customer & Operations departments work with one integrated system in order to make better and faster customer relationship and fulfilment. Having all systems in one place, either with an external CRM or internal to SmartBilling, it allows the Customer Service and Operations teams to provide a better service with clients and suppliers.
SmartBilling´s proprietary product catalogue software allows Telecom companies to easily create, price and operate any catalogue item such as products, services, subscriptions, Charges, usage rates, bundles, offers, discounts, etc, no matter how complex it might be and in any possible time recurrent or non-recurrent way.
SmartBilling´s Quote-to-Cash allows sales & operations teams to send quotes to prospects or customers the moment they interact with them. The software functionality allows customers to accept online quotes and agree to the terms and conditions of the offer and automatically converting the quote into an order in one click. SmartBIlling gives that power to the client if that is your strategy and allows you to interact better with them via the customer Portal. A faster client relationship increasing revenues and client satisfaction. The automated flow-built in process records the quote approval by customers in the customer portal.
You can decide to turn on your customer portal access anytime. Your clients can make payments online, receive all invoicing information and CDR (call details records) reporting through their personalised access. The customer portal is the right tool your client expects. You can communicate better and you even can use the portal to offer your latest products.
SmartBilling ticketing system allows you to track information better. Customers can send a ticket using the customer portal as well as CS teams log tickets as customer call or write. The system allows a world of Ticket status flexibility and its API can connect with the external department nedded to fulfil or act quickly in support tickets. SmartBilling has the right communication to customers tickets requests integrated with their portal.
Order/Provisioning Management System
The CS portal allows in 2 clicks to convert approved sales quotes into orders by Operations as they are confirmed by customers either online or offline. This facilitates time faster provisioning turn round process and faster customer final confirmation or installation.
Back Office/Accounting Reporting
From aging to supplier reconciliation through GL reporting, SB customizable reporting centre generates the reports in the formatting you need to import the correct data in your accounting software. Also you can automate this data so your accounting is done while you sleep. You just need to validate.
Sales Management System
SmartBilling has a very robust Sales functionality tools. Sales channels can send quotes to prospects and leads in a coordinated way with Operations and monitor sales and commissions up to 5 levels of a given sales structure or marketing network structure. The Sales module can calculate the correct commissions and volume kickbacks set to the right sales channels. All in one place.